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TERMA AND CONDITIONS

Terms & Conditions

Welcome to HAIR2BUY.CO.UK. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using the site.

Section 1: Definitions

For the purposes of these Terms & Conditions:

  • “We,” “Us,” or “Our” refers to Hair2Buy.co.uk, the owner and operator of this website.
  • “You” or “Your” refers to the user or visitor of our website.
  • “Website” means www.hair2buy.co.uk.
  • “Products” refers to the items available for sale on the website, including hair care products and accessories.
  • “Third-party brands” refers to brands or manufacturers whose products we sell but do not own.

Section 2: General

  • Eligibility: By using this website, you confirm that you are at least 18 years old or have the consent of a parent/guardian.
  • Updates: We may revise these Terms & Conditions at any time. It is your responsibility to review them regularly.
  • Use of Site: You agree to use this website only for lawful purposes and not in a way that infringes the rights of others.
  • Termination: We reserve the right to suspend or terminate your access to the website for any violation of these Terms & Conditions.

Section 3: Orders and Payments

  • Placing Orders: By placing an order, you agree to purchase the product(s) as described on the website at the stated price.
  • Payment Methods: We accept payment via major credit/debit cards, PayPal, and other methods stated at checkout.
  • Order Confirmation: An order confirmation email will be sent upon successful placement of an order. This does not constitute acceptance of your order.
  • Refusal of Orders: We reserve the right to refuse or cancel orders at our discretion, including in cases of pricing errors or stock availability.
  • Pricing: All prices are listed in GBP and include VAT where applicable.

Section 4: Shipping and Delivery

  • Delivery Areas: We currently ship within the UK and specified international locations (as detailed on our Shipping Policy page).
  • Delivery Times: Estimated delivery times are provided during checkout. These times are not guaranteed.
  • Shipping Costs: Delivery charges are calculated at checkout based on your location and order total.
  • Risk of Loss: Ownership and risk of loss for products transfer to you upon delivery.

Section 5: Returns and Refunds

  • Eligibility for Returns: Products must be returned within 14 days of receipt, unused, in original packaging, and with proof of purchase.
  • Refund Process: Refunds will be issued to the original payment method within 7-10 business days after we receive and inspect the returned item.
  • Non-Returnable Items: For hygiene reasons, certain products (e.g., opened hair care products) are non-returnable unless faulty.
  • Faulty or Damaged Items: If you receive a defective or damaged item, please contact us within 48 hours of receipt with evidence (e.g., photos).

Section 6: Intellectual Property

  • Ownership: All content on the website, including text, images, logos, and graphics, is owned by Hair2Buy or its content suppliers.
  • Usage: You may not reproduce, distribute, or use any content without written permission from us.

Section 7: Third-Party Links and Products

  • Third-Party Links: The website may contain links to third-party websites. We are not responsible for the content or practices of these sites.
  • Third-Party Products: We sell products from third-party brands. While we strive to ensure product descriptions are accurate, we are not responsible for claims made by the manufacturers.

Section 8: Limitation of Liability

  • No Guarantee: We do not guarantee that the website will be error-free, uninterrupted, or free of harmful components.
  • Limited Liability: To the extent permitted by law, Hair2Buy will not be liable for any direct, indirect, or consequential damages arising from the use of this website or our products.

Section 9: Privacy and Data Protection

  • Privacy Policy: We collect and process your personal data in accordance with our Privacy Policy, which can be viewed here.
  • Cookies: By using the website, you agree to the use of cookies for functionality and analytics as described in our Cookie Policy.

Section 10: Governing Law

  • Jurisdiction: These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
  • Disputes: Any disputes arising under these Terms & Conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

Section 11: Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:

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